Shopping our site
We accept the following payment options:
- Visa, MasterCard, American Express, Discover
- Active Shapewear Gift Cards
For your security, your billing name and address must be entered exactly as they appear on your credit card statement. An order that does not match these criteria is subject to cancellation.
We occasionally offer exclusive promotional codes to customers who sign up for an account. These premium offers provide limited time discounts on Active Shapewear merchandise.
To apply a code that you have received, proceed through checkout. Once you?re on the payment page, enter the code exactly as it appears in the "Using a Promo Code? field. Codes are case sensitive. Click apply to activate that code. If your discount qualifies, it will be displayed in your payment summary. If the product is excluded from the promotion or the code is expired, the code will not apply. Only one promo code per order will be applied.
Cancel or Change Your Order
We are unable to make changes or cancel your order once it has been placed. However, you may return your product within 30 days of receipt. (Fees can apply)
We begin constructing your personalized or custom product as soon as you place your order. We are unable to make any changes or cancel your custom order once it is placed.
Occasionally, orders are cancelled by our system if product is unavailable or if we are unable to verify your payment information, ship to the address provided or detect that this is a duplicate order. We will promptly email you to provide notice of cancellation.
Pre-Order products are items that are not yet in stock, but available for advanced purchase on our site. Products are shipped directly to you once available. You will not be charged for your order until it has shipped and you will be notified via email with tracking information.