Returns and Exchanges
activeshapewear.com Return Policy
At Active Shapewear, we want you to be satisfied with your purchase.
If you are not completely satisfied with your activeshapewear.com purchase, for any reason, we will offer you a partial or *full refund within 30 days of purchase. *Some restrictions apply.
*Because in our catalogs there are items that are considered intimate apparel , these products require certain considerations , they are not returnable.
Return By Mail
We are sorry that product did not work out. Please visit our online return page within 30 days of purchase to process your return. Return shipping will be paid by buyer, in some cases fees can apply.
Click Here to access Online Returns Page
Need to make a change? At this time, we do not offer product exchanges. You may return your product within 30 days using our returns option for a partial or full credit and re-order your replacement item.
We will process your return within 7-10 business days of receipt and apply a credit to your original payment method. You will receive an email from us when this is complete. A credit will appear on your next statement, depending on the issuing bank and billing cycle. We do not refund shipping charges.
If your order was purchased with a gift card, your refund will be issued to a new Active Shapewear gift card sent to the shipping address on your order via USPS.
If your payment method was a combination of a credit card and a gift card, your refund will be issued to a new gift card first and sent to you via USPS. Any remaining credit owed will be applied to your original payment credit card.